Frequently Asked Questions
Everything you need to know about your Targus experience.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout for faster delivery.
Do Targus products come with a warranty?
Yes, we offer a comprehensive limited lifetime warranty on all laptop bags, cases, and backpacks, and a limited 2-year warranty on docking stations and electronic accessories.
How do I return a product if I am not satisfied?
We offer a 30-day return policy. Items must be in their original packaging and condition. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
How can I ensure a docking station is compatible with my laptop?
You can use our online Compatibility Guide or check the product specifications page. Most of our universal docks support USB-C, Thunderbolt 3, and USB-A connections.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How do I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your package's progress.